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Programs for Global Business

Being able to work effectively across cultures demands more than knowing what currency to take with you on a trip and how to dial an international call. Operating globally is complicated. It’s easy for costly misunderstandings, conflicts to occur, with projects delayed or derailed, opportunities and money lost.

Whether it’s negotiating a contract, time allowed to answer an e-mail, or business etiquette at a dinner, the rules vary. Understanding values, history and cultural fundamentals are necessary to operate effectively in a global setting.

Culture is important not only as part of leadership training but is essential for everyone in business today. World Wise programs provide practical intercultural training that can be adapted for participants at all levels of the organization.
   

:: :: :: :: :: :: Business Practices for a Collaborative World :: :: :: :: :: ::

In our global economy technical competence alone won’t insure success; one must also possess excellent social skills to build the personal relationships, collaborative attitude and effective teams that are the foundation of global activities. Appropriate greetings, gifts and shared meals are as important as formal meetings. 

Because cultural differences shape these activities including dining etiquette at meetings just as in steps to negotiate a contract we don’t always understand what is considered polite behavior. Unfortunately errors in social settings may not only be embarrassing but can also diminish a business relationship and limit profitable opportunities.

Recognizing the importance of social situations, this program addresses business practices that include etiquette at meetings and meals, gift giving, hosting events in a variety places. Learn how to be seen as polite, respectful and knowledgeable  wherever your business takes place.

"Lanie Denslow is a highly effective cross-cultural communicator. No matter how diverse the audience, Lanie connects with each individual and makes the information relevant to their unique situation. Through participatory activities, each listener is fully engaged. Relationships are the heart of business and Lanie is at the heart of understanding productive relationships."
— Bronwen Madden
Deputy Director
Center for International Trade Development
El Camino College Business Training Center

 

   

:: :: :: :: :: :: Working with Americans :: :: :: :: :: ::

Business practices in the United States differ in many ways from those of almost all other countries throughout the world. This intercultural training program provides insight into the values and concepts that shape the conduct one observes.  Participants will gain insights ranging from the historical reasons that lead to American’s independent outlook to their particular concept of business etiquette at a meeting.

For Americans this look at their own business culture allows them see their behavior from an outside perspective and to understand what surprises, puzzles or annoys others when they first work with Americans.

"Lanie's ability to connect with the audience is amazing. You can tell her presentation is well researched, filled with useful information.  She obviously enjoys presenting. What I learned was valuable and I had fun too!"
— Lisa Carmichael
Manager, Human Capital
Deloitte Consulting LLP


"Your talk provided wonderful insights
and you have a great presence. You have a very attracting way of speaking: with humor,
great insights..."
— Stefan Matthies
President
Matthies International Consulting

   

:: :: :: :: :: Customize the Program for Your Requirements :: :: :: :: ::

Each program can be customized or developed to fit your needs for one hour or one day.  Whether you need a keynote speech, workshop, group briefing, or individual coaching. World Wise  can create a program to fit your requirements.

All programs are dedicated to involving the participants, filled with real life examples and stories, topically current.  Laced with humor, complete with opportunities for questions and sharing.  Recognizing that these programs are often a beginning of an on going learning process participants receive materials and recommendations for additional individual learning.



"I just had to send you this email
to let you know you did 'Fabulous'.
You had ALL of us engaged!"
— Eloisa Klementich
Assistant Deputy Secretary
for Economic Development
Business, Transportation
and Housing Agency
State of California